Helle Thorning-Schmidt Instagram – We said it many times: Meta must be sensitive to how its rules and enforcement impact people who face discrimination, such as those in the LGBTQIA community.
Today the Board overturned Meta’s decision to leave up a post that targeted transgender people with violent speech, advocating for them to commit suicide.
While the Board found that the content violated Meta’s Hate Speech and Suicide and Self-Injury policies, the fundamental issue in this case was not with the policies, but with how Meta enforced its rules.
In this case, Meta’s automated systems negatively impacted enforcement. Of 12 user reports, 10 were auto-closed, leaving only two for human review. We are concerned that Meta’s human reviewers did not pick up on contextual clues, despite indications of harmful elements.
This case demonstrates how, despite having rules in place to address hate speech and the promotion of suicide, Meta failed to take appropriate action to remove the post, even with multiple signals of its harmful content.
As a Board, we believe Meta must do better in upholding its stated values on LGBTQIA safety. Meta should invest in improving its systems to detect harmful content affecting LGBTQIA people and provide additional training for human reviewers on gender-identity-related issues.
You can read the full decision on our website [link in bio 🔗]
#TransRights #OversightBoard #ContentModeration #Poland #Facebook #Instagram #HateSpeech #HumanRights #LGBTQ | Posted on 16/Jan/2024 22:30:41
